Return & Refund Policy

Welcome to rctechstation.com — your trusted source for cutting-edge tech and electronics. We are committed to delivering a high-quality shopping experience that exceeds expectations.

Please note: Nothing in this policy limits your statutory rights under applicable consumer protection laws.

If you are not entirely satisfied with your purchase, you may be eligible for a return, refund, or exchange. Please carefully read the terms outlined below.

2. Eligibility for Returns

You may return products within 30 calendar days from the date of receipt if the following conditions are met:

• The product is unused, undamaged, and in its original packaging.

• All original parts, accessories, and documentation (manuals, warranty cards) must be included.

• A valid proof of purchase (receipt or invoice) and tracking number must accompany the return.

Note: Items not meeting these conditions may be refused or subject to a partial refund or restocking fee.

3. Refund Procedure

Upon receipt and inspection of the returned item, we will inform you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.

• Processing may take between 3 to 15 business days, depending on your financial institution.

Please note: Original shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

4. Return Shipping Responsibility

Responsibility for shipping costs depends on the reason for the return:

Additional Conditions:

• Within the first 30 days: If the item is defective or faulty, we will cover the return shipping through our logistics partner.

• After 30 days: The customer is responsible for return shipping to our warehouse. Warranty services may still apply.

5. How to Prepare a Return

To ensure your return is processed efficiently:

1. Carefully repackage the item with all original components.

2. Clearly mark your Return Reference Number on the outside of the parcel.

3. Choose a reliable courier and obtain a tracking number.

4. Include the receipt or proof of purchase inside the package.

Failure to comply with these requirements may result in delays or rejection of the return.

6. Received the Wrong Item?

If you received a product that was not ordered or does not match the description:

• Notify us immediately at rcbusiness368@gmail.com

• We will arrange free pickup of the incorrect item.

• Upon return and inspection, you may choose to:
  • Receive the correct item (if in stock), or

  • Receive a full refund within 15 business days.

7. Damaged or Missing Items on Delivery

If your order arrives damaged or with missing components, please report it within 7 days of delivery. We will:

• Collect the item at no cost to you.

• Upon inspection, offer you a:
  • Replacement (if available)
  • Repair, or Full refund.

8. Defective Products

If a product you purchased is defective:

• You may return it within 30 days for a full refund or replacement, free of charge.

• After 30 days, the item may be covered under the manufacturer’s warranty.

The following are not considered defects:

• Normal wear and tear

• Damage due to misuse, negligence, or improper handling

• Environmental damage (e.g., corrosion from sea air, electrical surges)

• Unauthorized modifications

• Products that match the online description but do not meet personal preferences

9. Warranty Coverage

Products that develop faults after 30 days are covered under our Standard Warranty Policy. Warranty duration and coverage vary by product. Please refer to our Warranty Policy or contact support for further assistance.

10. Contact Us

For any questions or to initiate a return, please reach out using the contact details below:

Store Name: Rc Tech Station
Email: rcbusiness368@gmail.com
Address: Olaya Street, Olaya District, Riyadh City, Saudi Arabia

We’re here to help — and we appreciate your trust in rctechstation.com.